Skip to content
Premium domains. Handpicked, available now.View domains
shifteq
Website Rescue

Site down or broken?
We fix it.

Whatever just broke, you do not have to figure it out. Send it to us and a specialist gets on the rescue fast, any day.
Fix my site
Root cause fixedPriority, 7 daysNo diagnosis needed
Rescue updates
Live
Your request
Site down, urgent. yoursite.com
ShifteQ · 9 min
A specialist picked up your request.
ShifteQ · 24 min
Root cause found: corrupted config.
ShifteQ · 41 min
Fix applied. Restoring the site.
ShifteQ · 52 min
Back online. All clear.
Are you seeing this?

Whatever broke, start here.

You do not need to know what is wrong. Describe what you see, and finding the cause is our job.

yoursite.com
Error establishing a database connection
Common emergencies
White screen of deathWe fix this
Cannot log in to wp-adminWe fix this
Site hacked or defacedWe fix this
Critical error or HTTP 500We fix this
Site down or not loadingWe fix this
Broke after an updateWe fix this
Checkout or forms deadWe fix this
Stuck in maintenance modeWe fix this
Before you do anything

While you wait, do no harm.

A panicked fix usually makes it worse. Until we are on it, leave these alone.

Do not keep retrying the update that broke it

Repeated attempts can corrupt more files and bury the cause.

Do not delete plugins, themes, or files by guessing

Guessing destroys the evidence we need and often breaks more.

Do not restore an old backup over a hacked site

It can wipe recent data, or let the same hack straight back in.

Do not edit wp-config or core files on a hunch

One wrong line takes the whole site down with it.

How the rescue works

Three steps. No surprises.

From the moment you send the form to a clean, working site handed back.

Step 1

You tell us

Send the emergency form with your site URL and what you are seeing. No diagnosis needed.

Step 2

We diagnose and stabilize

A specialist finds the root cause and gets your site to a safe, stable state, fast.

Step 3

We fix and hand back

The fix is applied, tested, and your site is handed back clean, working, and yours.

Emergency assessment
$49to start

A specialist finds the root cause and gives you a fixed quote. It keeps the queue serious, so real emergencies get answered fast.

Credited in full to the fix if you go ahead.
A fixed quote for the fix, before any work starts.
You only ever pay the $49 if you decide not to proceed.
The difference

Why not just email an agency?

Most agencies can be contacted in an emergency. Few are built to respond like one.

The usual agency
Your email sits in a ticket queue
Replies only in business hours
Days of back-and-forth to even start
No one truly owns the emergency
ShifteQ rescue
Priority response, 7 days a week
A specialist on it, not a queue
Kept posted until the site is fixed
Root cause fixed, not just patched
Nothing new to us

There is no WordPress emergency we have not seen.

A site can break in countless ways. The fixes behind them are far fewer. Whatever yours is doing, it is familiar ground.

HacksFatal errorsFailed updatesWhite screensBroken buildsBad migrationsPlugin conflictsDatabase errors
FAQ

Before you start, here is what to expect.

Any WordPress emergency: white screens, fatal errors, hacks, failed updates, broken checkout, sites down or not loading. If WordPress runs it, we can rescue it.

Do not wait

Every hour down costs you. Start the rescue.

Send what you are seeing. A specialist responds as fast as we can, every day of the week.

$49 emergency assessment, credited to the fix. Priority response, 7 days.